For non-urgent medical matters and admisnistrative issues click on the link opposite to access the Accurx system.
It’s convenient and secure and can save you time. Our medical team will respond within 2 working days.
Appointments
Configure Appointment Details
Urgent Appointment
To request an urgent appointment for today or tomorrow (Monday to Friday):
- phone us on 01457 763263 , Monday to Friday from 8am
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Routine Appointment
To request a routine appointment in the next 7 days:
- use our online system - Patient Access
- phone us on 01457 763263 , Monday to Friday from 8am
- visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6.30pm
- use your NHS account (through the NHS website or NHS App) to book a screening test or vaccination
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Your appointment
However you choose to contact us, we may offer you a consultation:
- by phone
- face to face at the surgery
- on a video call
- by text or email
Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.
Cancelling or changing an appointment
To cancel your appointment:
- use your NHS account (through the NHS website or NHS App)
- using the GP online system – Patient Access
- phone us on 01457 763263 , Monday to Friday from 8am
- reply CANCEL to your appointment reminder text message
If you need help when we are closed
If you need medical help now, use NHS 111 online or Call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
If you need help with your appointment
Please tell us:
- if there’s a specific doctor, nurse or other health professional you would prefer to respond
- if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
- if you need a chaperone
- if you need an interpreter
- if you have any other access or communication needs
Home visits
If you have mobility impairments and need an appointment, we will care for you in an environment best suited for your health needs. We will contact you first to understand your health needs correctly.
To request an appointment for patients with mobility impairments - physical or psychological- it’s helpful if you contact the practice as soon after 8 am and before 11am we do not accept home visit requests after 11am.